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FINANCIAL BENEFITS OF QUALITY Training
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ARE YOU EXPERIENCING ANY OF THESE CHALLENGES?
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Lying awake at night wondering
whether a customer is satisfied with your product's quality? |
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Unsure if all your quality initiatives are
worth all the effort? |
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Unsure what level of quality your operation
can achieve? |
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Want to further understand the financial
impact poor quality is having on your bottom line? |
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Need a more effective way to communicate
the costs associated with poor quality? |
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Unsure which quality issues you should address
first for maximum financial benefit? |
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Frustrated that you don't have detailed
information about how your company is progressing on its quality
initiatives? |
…If the answer is "Yes,"
then MMEC's Financial Benefits
of Quality training may be what
you need.
PREREQUISITE:
Basic math skills required. Basic
understanding of accounting basics helpful. Participants may benefit
more from this training if they have taken the Lean Manufacturing
workshop & simulation.
COURSE DESCRIPTION:
This course will explore how "quality"
contributes to bottom line profit by reducing the costs associated
with poor quality. Participants will gain an understanding of the
various costs of quality (prevention, appraisal, internal failures,
external failures) and learn how to experience dramatic improvements
in profitability by managing these costs. The course will include
information on how traditional accounting categories often mask
quality problems - with suggested approaches to gathering and tracking
the quality performance data required to truly manage and improve
the company's bottom line.
LEARN HOW TO:
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Get management's attention
by talking in terms of money (costs of poor quality) and enhanced
profitability. |
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Recognize and measure the "hidden"
costs of poor quality in addition to more traditional measures
of quality. |
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Identify the various costs of quality (prevention,
appraisal, internal failures, external failures) in your company. |
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Apply a systematic decision process to identify
and measure the specific costs associated with poor quality. |
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Gather and monitor the cost of quality on
an ongoing basis, using common business measures (% of sales,
$'s per unit, units shipped, etc.). |
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Compare the relative cost savings of one
quality improvement initiative over another. |
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Measure quality's impact on the company's
bottom line and create motivation for new quality initiatives.
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WHO SHOULD PARTICIPATE:
Company owners, quality managers, manufacturing
managers/supervisors/team leaders.
COURSE LENGTH & FORMAT:
4 Hours; classroom with interactive discussion,
case studies, and Q&A.
CLASS SIZE GUIDELINES:
Public Event: 10 minimum
Private Company Event: Variable (depending on internal demand)
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ADDITIONAL INFO
Contact
MMEC Field Engineer
Training Fee Guidelines
Supplemental
Online Training
Return to
MMEC Training Central
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