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HUMAN RESOURCES

On-Demand Human Resources Training
MMEC has built relationships with a variety of human resource professionals and organizations that can provide training on any of the following topics. Click the topics below to see a partial list of questions that will be answered as a part of of this training. It is important to note, however, that precise course content may vary from one professional to another.

Supervisory Skills
Change Management
Team Building
Performance Tracking
Incentive Systems
Hiring Practices

SUPERVISORY SKILLS
What tools and skills do I need to become a better supervisor?
How do I help my employees set clear and acheivable goals?
How do I provide effective performance feedback?
How can I motivate employees to take more responsibility for outcomes?
What does it mean to coach an employee and how do I do it effectively?
How do I become a successful leader rather than just "the boss"?
How do I handle difficult employees?
CHANGE MANAGEMENT
How can I manage change for successful outcomes?· How we prepare an organization or team for change?
How do I prepare an organization or team for change?
How do I assess my organization's willingness to change?
How do I identify, address and overcome resistance to change?
How do I go about getting different groups to sponsor initiatives involving change?
What are the "steps" I should follow or consider when initiating a major change in my organization?
How do I gain buy-in that continuous improvement is in the best interest of everyone in the company?
TEAM BUILDING
What are the characteristics of a high-performing team?
How do groups or teams form?
What group dynamics are typically present in high-performing teams?
What tools can teams use to operate more effectively as a group?
How should roles in the group be defined for maximum effectiveness?
What ground rules should teams establish for communications?
How are team conflicts addressed in order to keep the team operating effectively?
How is team performance measured?
PERFORMANCE TRACKING
How do I set clear and manageable performance measures and goals?
What performance measures are most appropriate for different positions?
What are some of the ways that performance tracking can be managed?
How often should feedback be given?
How can positive and negative performance feedback be effectively communicated?
How do I monitor performance over time?
How can I connect pay with performance?
INCENTIVE SYSTEMS
What are the different types of incentives and when are they typically used?
What are the areas of employee resistance that need to be addressed when implementing a new incentive system?
What are the tips and traps associated with implementing an incentive system?
What are the steps to developing, introducing and maintaining an effective incentive system?
How do I measure the success of an incentive system?
How do I structure an incentive system without any loopholes or conflicting performance measures?

BACK TO HUMAN RESOURCES LIST

HIRING PRACTICES
What are the best practices in hiring? Do hiring tactics vary from job to job? If so, how?
What's the best way to "get the word out" about a particular job or position that's available?
What can I ask/can't I ask in the interview process?
How do I ask questions that will really help me identify the best candidate for the job?
How do I ensure that an applicant is being truthful?
How do I write an effective, clear contract?
How do probationary periods work?
 

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